Relief for
tired feet.

The range is unisex and moulded in whole sizes only: EU 38–46, which is IND-UK 5–11. Indian sizing follows UK, so start from the IND-UK size you already wear and check it against the converter on any product page, which maps IND-UK, US, EU, centimetres and inches. There is also a four-question fit quiz. Settle this before you order: a size that turns out not to suit you is not a manufacturing defect, so it is not a return.

Keep them out of direct sun and away from heat. CloudFoam™ can shrink or warp if it is left on a hot surface, in a parked car or near a heater, or washed in hot water. Rinse in cool water and dry in the shade. Heat damage is not covered by returns. The four situations that do it, drying on a terrace, a parked car, a hot rinse, and a heater or a dryer, are each written out on the technology page, with what to do instead.

Returns/replacement only for manufacturing defects, reported within 7 days of delivery. In practice that means a strap that has torn where it is joined, a sole that has separated, a pair that arrived damaged inside the box, or the wrong style or size in it. Tell us within 7 days of delivery; if the claim is accepted the reverse pickup is free and you choose a replacement or a refund when you report it. It does not cover a change of mind, a size swap, or heat damage.

You get an order confirmation straight away. We pack the pair and hand it to the courier, and when we mark the order shipped the courier name and the AWB number go to you by WhatsApp and email, the two channels we actually send on. Free express shipping reaches most of India in 2–5 working days, and you can follow the parcel from the track-order page with that AWB.

Yes, across serviceable PIN codes in India. The courier collects a ₹50 cash-handling fee along with the order, that is what the cash leg actually costs us, and it is printed in the order summary before you confirm rather than appearing on your doorstep. UPI, cards and netbanking go through Razorpay and carry no such fee.

There is no lining and no removable insole, so washing the shoe is washing all of it. Rinse under a cold or lukewarm tap, with a little mild soap if the week has been rough. Work a soft brush through the tread channels, that is where grip on a wet floor lives, and it is the first thing to clog. Shake the water out through the drainage holes and stand them indoors with air moving. No machine, no dryer, no heater, no sun.

Yes. International orders ship from our warehouse in China rather than from Surat, which is part of the trade that comes with having the soles made where they are made. Free express shipping and cash on delivery are India-only; outside India, checkout shows you the shipping and the payment options that apply to your country.